Checklist: Starting your own caregiving business in New Zealand

Use this step-by-step guide to help you set up and grow your self-employed caregiving career.

1. Set up your business basics

• Apply for an IRD number (if you don’t already have one)
• Learn about your tax obligations (annual tax returns, possible provisional tax)
• Decide if you need to register for GST (required if earning over $60,000)
• Understand ACC cover and levies
• Set up a business bank account (optional but helpful)
• Look into public liability insurance (recommended)

2. Find caregiving work

• Let friends, whānau, and neighbours know you’re available
• Post or check community noticeboards and Facebook groups
• Reach out to local support organisations or community centres
• Create a profile on platforms like Mycare to find clients and build your business

3. Create a professional profile

• Choose a clear, friendly profile photo
• Write a short, honest bio that shares who you are and what you offer
• List the services you provide (e.g. personal care, transport, companionship)
• Clearly state your availability and working hours
• Ask clients for reviews once you've worked together

4. Set your rates and manage bookings

• Decide on an hourly rate that reflects your skills, time, and travel
• Be upfront about any additional charges (like mileage)
• Keep your availability updated so clients know when you’re free
• Use tools like Mycare’s scheduling and invoicing system to stay organised

5. Stay professional

• Communicate clearly and kindly with clients
• Respect boundaries and only take on work that feels like a good fit
• Be reliable, punctual, and consistent
• Log your hours and send invoices regularly

6. Manage your money

• Set aside 20–30% of your earnings for tax
• Use a separate bank account or budget tool to track business income
• Keep receipts and records for any business-related expenses
• Plan ahead for things like holidays, quiet periods, or ACC levies

7. Keep learning and growing

• Complete a first aid course
• Look into NZQA Health & Wellbeing courses (Levels 2–4)
• Connect with other caregivers through online forums or Facebook groups
• Ask for feedback and reflect on what you enjoy most in your work