Use this step-by-step guide to help you set up and grow your self-employed caregiving career.
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Set up your business basics
- Apply for an IRD number (if you don’t already have one)
- Learn about your tax obligations (annual tax returns, possible provisional tax)
- Decide if you need to register for GST (required if earning over $60,000)
- Understand ACC cover and levies
- Set up a business bank account (optional but helpful)
- Look into public liability insurance (recommended)
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Find caregiving work
- Let friends, whānau, and neighbours know you’re available
- Post or check community noticeboards and Facebook groups
- Reach out to local support organisations or community centres
- Create a profile on platforms like Mycare to find clients and build your business
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Create a professional profile
- Choose a clear, friendly profile photo
- Write a short, honest bio that shares who you are and what you offer
- List the services you provide (e.g. personal care, transport, companionship)
- Clearly state your availability and working hours
- Ask clients for reviews once you've worked together
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Set your rates and manage bookings
- Decide on an hourly rate that reflects your skills, time, and travel
- Be upfront about any additional charges (like mileage)
- Keep your availability updated so clients know when you’re free
- Use tools like Mycare’s scheduling and invoicing system to stay organised
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Stay professional
- Communicate clearly and kindly with clients
- Respect boundaries and only take on work that feels like a good fit
- Be reliable, punctual, and consistent
- Log your hours and send invoices regularly
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Manage your money
- Set aside 20–30% of your earnings for tax
- Use a separate bank account or budget tool to track business income
- Keep receipts and records for any business-related expenses
- Plan ahead for things like holidays, quiet periods, or ACC levies
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Keep learning and growing
- Complete a first aid course
- Look into NZQA Health & Wellbeing courses (Levels 2–4)
- Connect with other caregivers through online forums or Facebook groups
- Ask for feedback and reflect on what you enjoy most in your work